PENNINGTON WEBER CITY ABINGDON   HONAKER   NORTON   CLINTWOOD  
JAMES MILLER 1101 JARROD FARMER 1401 DENISE HARRIS 1602 KIM MULLINS (MAIN) 1705 RODNEY STANLEY 1501
MELISSA COCHRAN 1102 (PG)      1202 (WC) PAULA MASON 1402 CANDICE MUSICK 1604 KIM MULLINS(FRONT) 1701 BECKY BARTON 1502
LISA STAPLETON 1102 (PG)      1202 (WC) RYLEE OR SHARON 1403 BRANDIE BALDWIN 1603 SARAH 1702 STEPHANIE WAMPLER 1503
REBECCA PITTMAN 1208 EXTRA DESK 1404 SPARE DESK 1605 MATTHEW 1703 IT SUPPORT
DONNA MILLER 1204 DAVID FLEENOR 1405 CONFERENCE ROOM 1606 SPARE DESK 1704
SAWYER MILLER 1103 (PG)       1205 (WC) SAM JONES 1406         TRI CITIES IT 423-484-8400
AMANDA MILLER 1103 (PG)       1207 (WC) IPRO SOCIAL MEDIA [email protected]
PG LOBBY 1105   OR    1106
WC LOBBY 1209
   
COMPANY CONTACT Name Phone 1 Phone 2   Email   Fax   Website NOTES ADDITIONAL LINKS
TRI CITIES IT SUPPORT 423-484-8400 CLICK TO FILE A SUPPORT TICKET                 NW FARM SERVICE CENTER CONTACTS 3.25.21
ZYWAVE-AGENCY MATRIX CUSTOMER SERVICE-IT MON-FRI 730AM 6PM CT 866-499-9283     [email protected]       https://support.zywave.com/s/global-search/customer%20support <--bottom right to chat NORTHERN NECK CONTACT SHEET        3.25.21
NATIONWIDE P&C PC SALES MANAGER NICOLE ANDERSON 804-380-1579 ANDERSN@NATIONWIDE.COM               SAFECO AGENT SUPPORT LINES             1.30.25      
NATIONWIDE TECH SUPPORT IT - PW RESET IT 800-211-2843                 AUTO OWNERS FORREST BRANCH         2.2.22
NATIONWIDE CUSTOMER ADVOCACY SERVICE OR CLAIMS ISSUES CUSTOMER ADVOCACY 614-249-6985     [email protected]m             <ACTIVELY MONITORED       Nationwide-Small Commercial Contacts      8.26.21
NATIONWIDE PERSONAL LINES SERVICE GENERAL 855-663-7589   OPT 3 OPTIONS: 1-password help    2-premium change/reinstatements  3-payments/adding veh. smart ride    4-report/check on claim    5-powersports  -6-underwriting               FOREMOST STAR                                      3.10.22
NATIONWIDE PERSONAL LINES UNDERWRITING GENERAL 800-209-3288 [email protected]m               Rockingham Contact Sheet                    1.20.25
NATIONWIDE CLAIMS GENERAL 800-421-3535  OPT 3 THEN 2 THEN>> OPTIONS: 1-roadside assist  2-glass only  3-personal auto   4-home      5-business    6-all other claims    7-payments billing              
NATIONWIDE LIFE -CLAIMS GENERAL 800-848-6331  OPT 0 THEN 0 AGAIN                
NATIONWIDE (SMARTRIDE) SMARTRIDE HELP GENERAL 855-421-2688                
NATIONWIDE COMMERCIAL HELP SMALL COMMERCIAL GENERAL 800-211-2843                
NATIONWIDE COMMERCIAL SMALL COMMERCIAL UNDERWRITER Jamie Mineweaser 515-508-2547 [email protected]om              
NATIONWIDE COMMERCIAL SERVICE CENTER GENERAL 888-508-8622                
NATIONWIDE COMMERCIAL UNDERWRITER EXISTING BUSINESS 800-211-2843    OPT 5 OPT 2                
NATIONWIDE COMMERCIAL UNDERWRITER NEW BUSINESS 800-211-2843    OPT 5 OPT 1                
NATIONWIDE COMMERCIAL AVP-UNDERWRITING (SMALL BUS)   319-360-3494 (CELL) RARICK2@NATIONWIDE.COM              
NATIONWIDE COMMERCIAL VP, Portfolio Management & UW   319-795-3271 [email protected]om              
NATIONWIDE (EXEC) sr Executive Admin Assistnce   614-435-5501 [email protected]              
NATIONWIDE SUPPORT LICENSING ECT. GENERAL 800-940-7757                
NATIONWIDE AGENT CENTER SUPPORT GENERAL 888-667-3866                
NATIONWIDE AGRIBUSINESS FARM SERVICES GENERAL-POLICY ASSISTANCE 800-418-3188  Let them know you are with INSURE PRO, ID 450028679   OR 87132              
NATIONWIDE AGRIBUSINESS CLAIMS GENERAL 800-228-6700                
NATIONWIDE AGRIBUSINESS FARM UNDERWRITER (<50K) BRETT VANRYSWKY 515-508-2416     [email protected]m          
NATIONWIDE AGRIBUSINESS FARM UNDERWRITER (>50K) BETH BONNICHSEN 515-508-2096     BONNIB2@NATIONWIDE.COM          
NATIONWIDE AGRIBUSINESS FOOD PROCESSING & MANUFACTURING JAMIE DAHLGREN 515-508-5833     JAMIE.DAHLGREN@NATIONWIDE.COM          
NATIONWIDE AGRIBUSINESS SALES MANAGER Dawn Banks 515-321-7423     Dawn.Banks@nationwide.com          
NATIONWIDE AGRIBUSINESS SALES MANAGER (Prior 2022) EMILY KEGGAN (Prior NW AG) 484-221-2446     [email protected]          
NATIONWIDE LIFE (PAYMENTS) SERVICES GENERAL 888-810-9679                
NATIONWIDE LIFE (Consultations) Territory Sales Director Bradney Agin 740-248-9276     bradney.agin@nationwide.com          
NATIONWIDE LIFE (Illustrations) Pre-Sale Support JARROD CULP 614-435-0147     [email protected]          
NATIONWIDE LIFE Life & Annuity Sales & Service 800-848-6331                
NATIONWIDE LIFE Sales Desk Sales & Service 877-223-0798                
NATIONWIDE LIFE Licensing / Commissions Sales & Service 877-223-0795                
NATIONWIDE LIFE Underwriting Case Management Pending Life 866-687-5433 (opt 2)     [email protected]m          
NATIONWIDE LIFE Care Matters (Pre-Screen) Care Matters Specific 855-381-5729                
NATIONWIDE LIFE Care Matters (Phone interview) Care Matters Specific 855-381-5727                
NATIONWIDE LIFE I-Pipeline Tech Support Tech Support 866-678-5433                
NATIONWIDE LIFE Life Illustrator Tech Support 800-321-6064                
NATIONWIDE SMALL COMMERCIAL GENERAL UNDERWRITING NA 800-211-2843   OPT 5 OPTIONS: 1-passowrd helpt   2-Technical issues   3-Billing & payments   4-claims    5-underwriting              
NATIONWIDE BOND DEPT GENERAL  GENERAL 866-387-0457 FAX: 866-508-4102   BONDCOMM@NATIONWIDE.COM          
NATIONWIDE Commercial Commercial Change Request 888-508-8622     clamendment@nationwide.com          
NATIONWIDE VP of Personal Lines East  Drew Dickenson 919-881-3335     drew.dickenson@nationwide.com          
NATIONWIDE Regional Claims Manager Greg Tohler 276-759-8642                
NATIONWIDE NW FCAA-Commercial Manager Lori Wright 919-451-4920     [email protected]m          
NATIONWIDE SW VA Adjuster Richard Helms 276-591-7291                
NATIONWIDE Nationwide PL Service 800-526-3765                
NATIONWIDE FINANCIAL CONTACT INFO GENERAL CONTACT NW FIN 888-753-7364 OPT 3     [email protected]OM          
NATIONWIDE FINANCIAL SALES & SERVICE  LIFE & ANNUITY 1-800-321-6064                
NATIONWIDE FINANCIAL SALES & SERVICE  MUTUAL FUNDS 1-877-877-5083                
NORTHERN NECK MAIN LINE GENERAL 804-438-6611                
NORTHERN NECK UNDERWRITER CAROL BYERS 804-438-4534     [email protected]          
NORTHERN NECK CLIAMS GENERAL 877-968-7252                
NORTHERN NECK CLIAMS ISSUES (cust. Serv) Coakley McKinney 877-968-7252                
NORTHERN NECK BILLING & PAYMENTS GENERAL 800-552-8660                
NORTHERN NECK UNDERWRITING MANAGER TAD PITTMAN 804-438-4559     [email protected]          
NORTHERN NECK UNDERWRITING MANAGER Samuel S. Ross 434-907-8123     [email protected]          
ACUITY Commercial Underwriter Nicole Hendriske 800-242-7666   x 1417 [email protected]              
ACUITY                      
ACUITY                      
ACUITY                      
ACUITY                      
SAFECO AGENCY SUPPORT GENERAL 877-566-6001 OPTIONS: 1-1 Billing/Reinstatements      1-2-2 Quote / Change Questions     1-3  Product Questions      1-4-1  Discuss a Risk      1-4-2  Specialty      1-6-1 Tech Support             
SAFECO POLICY HOLDER SUPPORT GENERAL 800-332-3226                
SAFECO UNDERWRITER GENERAL 877-566-6001  opt 3   opt 2 9:30AM to 6:15PM (UW in Colorado)            
SAFECO Auto Property Umbrella UW-VA PL Underwriter 877-566-6001  opt 3   opt 2 [email protected]            
SAFECO Auto Property Umbrella UW-VA PL Underwriter 877-566-6001  opt 3   opt 2 [email protected]            
SAFECO SUPPORT-HELP DESK General Support 877-566-6001 OPT 6                
SAFECO SUPPORT-PERSONAL LINES General Support 877-566-6001 OPT 1                
SAFECO SUPPORT-PROFILE MANAGER General Support 877-566-6001 OPT 2                
SAFECO SALES MANAGER Ashley Mixon 540-598-0784 (cell)     [email protected]        
AEGIS MARKETING REP-VA,KY-WV-OH BRAD DURNELL 614-593-2217 800-233-2160   [email protected]          
AEGIS NATIONAL ACCOUNTS DAVE MARTINS 425-326-8190     [email protected]          
AEGIS UNDERWRITING SUPPORT - 866-662-5752 -   AgencySupport@AegisFirst.com   WWW.AEGISGENERAL.COM    
AEGIS Itech-Connectivity Passwords ect. - 866-662-5752 -   AgentAccess@AegisFirst.com   WWW.AEGISGENERAL.COM      
AFLAC InsurePro Aflac Sales (field rep) Elizabeth J Carroll (Local sales) 276-791-2547 [email protected] [email protected]        
AFLAC InsurePro Aflac - Regional Mgr Steven Bednar 817-729-1463                
AIC Tech Support Tech Support 800-492-5629 ext 7940                
AIC Sales Manager Andy Snead 757-448-8383     [email protected]          
AIC former sales manager Steve Stahl xxx-xxx-xxxx     [email protected]          
AMWINS Excess / Surplus (FCAA-IPRO) ROB VECCHIO 704-602-5939     [email protected]        
APPALACHIAN UWNDERWRITERS Agent Caleb Day 865-425-8438     [email protected]          
APPALACHIAN UWNDERWRITERS Agent Kim Wright 865-425-1059     [email protected]        
ASSURANT (AMERICAN BANKERS OF FL) General Service# NA 800-423-4403 NA   [email protected]        
AUTO OWNERS Tech Support M-F 7AM - 530 EST 800-385-8858 EXT. 51850                
AUTO OWNERS Tech Support-PASSWORD RESET M-F 7AM - 530 EST 800-385-8858 EXT. 51312                
AUTO OWNERS LOCAL CLAIMS ADJUSTER ROD TILLER  276-328-3195 (Cell)     [email protected]        
AUTO OWNERS FOREST BRANCH  GENERAL  434-385-4016                
AUTO OWNERS SALES MANAGER Derek S Sewell   [email protected]            
AUTO OWNERS PERSONAL LINES SUPERVISOR STEPHANIE ROSE 434-385-4016 EXT56524 [email protected]            
AUTO OWNERS PERSONAL LINES UNDERWRITING Ashley Gallier 800-385-8858 EXT.58021 DEDICATED IPRO UNDERWRITER [email protected]          
AUTO OWNERS PERSONAL LINES UNDERWRITING Molly Silvey 800-385-8858 EXT.50731 DEDICATED IPRO UNDERWRITER [email protected]          
AUTO OWNERS COMMERCIAL LINES SUPERVISOR Jacob Gasterland 434-385-4016 ext 58107 [email protected]            
AUTO OWNERS Com UW -Larger more complicated ABBY MCCALEB 800.385.8858 ext. 58123 DEDICATED IPRO UNDERWRITER [email protected]om          
AUTO OWNERS Com UW  -Smaller accounts LINDSAY BENNETT 800.385.8858 ext. 59548 DEDICATED IPRO UNDERWRITER [email protected]om          
AUTO OWNERS Premium Audit Department Joan Eckersen 800.385.8858 ext. 58105                
AUTO OWNERS Farm Underwriter Becca Scheaffer 800-385-8858 ext 52046     [email protected]       50482
AUTO OWNERS Farm Underwriter Emily Wyma 800-385-8858 ext 52272     [email protected]          
AUTO OWNERS Farm Underwriter Jamie Bolley 800-385-8858 ext 51092     [email protected]              
AUTO OWNERS Truck Commercial Underwriter Kaitlin Reamy 800-385-8858 ext 56516     [email protected]        
AUTO OWNERS Farm Underwriter Melodee Goff 800-385-8858 ext 51117     [email protected]m          
BIRKSHIRE HATHOWAY-HOMESTATE MARKETING SPECIALIST JOE RUANE 445-224-0317 (cell)     [email protected]        
COLONIAL GROUP SALES MANAGER Grayson Hoitt 864-634-3813 (cell) 336-855-1300 ext 733 (Office)            
COLONIAL GROUP QUOTE ASSISTANCE-PER LINES CIERRA YORK 800-628-3762 EXT. 149     [email protected]        
FIRST CHOICE (FCAA) Commercial Underwriter Juel Noviello 1-888-895-2115                
FIRST CHOICE (FCAA) IT-Marketing Kevin Doragan 614-446-3091 (cell) 919-521-5496   [email protected]          
FOREMOST STAR HELP DESK NA 800-528-5995             www.ForemostSTAR.com  
FOREMOST SALES TERRITORY Dennis Favreau 616-956-2065     [email protected]        
GRAYSON CARROLL WYTHE General Number General Number 276-236-8106                
GRAYSON CARROLL WYTHE Underwriter Debbie Anderson 276-236-8106     [email protected]         FOREMOST
GRAYSON CARROLL WYTHE General Fax Fax 276-236-0165                 SALES TERRITORY
HUMANA BROKER RELATIONSHIP VA JENNIFER MEYER 540-676-3060     [email protected]           Dennis Favreau
HUMANA BROKER RELATIONSHIP VA LYNNE PARADIS 502-313-7921     [email protected]           616-956-2065
NATIONAL GENERAL Commissions General 800-526-0332 ext 53076, 58213, 55470     [email protected]           [email protected]
NATIONAL GENERAL Customer Service General 877-468-3466 opt 1     [email protected]          
NATIONAL GENERAL Technical Support General 888-222-4911 opt 3                
NATIONAL GENERAL TN Sales Manager Michael Noble 615-804-5966     [email protected]        
NBS-NW SPECIALTY (K&K) General  Support 888-674-0385     https://www.nationwidespecialtyinsurance.com/nhp/logout        
PENNSYLVANIA LUMBERMANS MUTUAL Sr. Business Dev. Rep Paul Johnson 267-825-9408 (Dir) 804-720-9942 (cell)   [email protected]       www.plmins.com/125 Logging operations, case by case consideration. Only logging.  
PENNSYLVANIA LUMBERMANS MUTUAL Underwriter Jean McCarthy 267-825-9326 215-680-1872 (cell)   [email protected]          
PENNSYLVANIA LUMBERMANS MUTUAL Underwriter Assistant Karen Korando 317-875-3516     [email protected]          
PENNSYLVANIA LUMBERMANS MUTUAL Licensing / Marketing spec. Michelle Revelle 276-825-9348     [email protected]          
PROGRESSIVE Commercial Phone Quoting General Support 800-876-7206                . Phone quotes are available 6:30 a.m. to 2:00 a.m. Monday through Friday, 8:00 a.m. to midnight on Saturday,  and 8:00 a.m. to 2:00 a.m. on Sunday (Eastern Time).  
PROGRESSIVE SMALL BOP/GL Direct2Underwriter (code 02F4X) 877-292-8025 OPT 2                  
PROGRESSIVE Commercial Underwriter Direct to UW Team 888-732-9868     [email protected]VE.COM        
PROGRESSIVE National Accounts General 800-876-7206                
PROGRESSIVE Sales Rep NATE OLSON (304)590-6712     [email protected]        
PROGRESSIVE New Business Quote / or Cust Serv NA 800-444-4487     [email protected]essive.com        
PROGRESSIVE Agency Licensing & Support None 1-877-776-2436                
PROGRESSIVE Agent Set Up Tirina Gialamas 440-620-6208     [email protected]        
PROGRESSIVE Regional Commercial Spec. Velesia M Tabb-Bearden 440-910-0872 440-910-0872   [email protected]        
PROGRESSIVE BOP Inside Sales Manager Jeffrey Fowler 877-292-8025     [email protected]        
PROGRESSIVE BOP Assistance Customer Service 877-292-8025  Opt.1                
RLSI (Reliance Standard ) Sales Rep Liam Maker 207-776-8276 (Cell) 703-342-5940   [email protected]          
ROCKINGHAM PERSONAL LINES UNDERWRITING 800-434-7736 x2994 FAX 800-847-7625     [email protected]m        
ROCKINGHAM POLICY EXPERIENCE-PROCESSING (800) 434-7736 x2995       [email protected]          
ROCKINGHAM billing, payments, cancels, & reinstates (800) 434-7736 x2999                  
ROCKINGHAM CLAIMS (800) 662-5246 Option 2                  
ROCKINGHAM CLAIMS (GLASS TOWING SUPERVISOR) Christine McDonaldson 540-564-8821                
ROCKINGHAM CLAIMS MANAGER Bill Anderson 540-299-8157                
ROCKINGHAM CLAIMS-ATTACHMENTS claimsgroupfax@rockinghamgroup.com                  
ROCKINGHAM TECH SUPPORT (800) 434-7736 Option 4       [email protected]m        
ROCKINGHAM REGIONAL PL MANAGER TONYA EATON       [email protected]re          
ROCKINGHAM MARKETING REP VA         [email protected]        
ROCKINGHAM AGENCY SYSTEM ISSUES (800) 434-7736 x2993 [email protected]m                
ROCKINGHAM LINK TO ALL CONTACTS                    
STILLWATER Regional Sales Manager (800) 434-7736 x2995 423-507-7652      [email protected]        
JenCap (Formerly Tarheel) Agent Florence Volel 888-768-2001     [email protected] 800-405-0416      
JenCap (Formerly Tarheel) IP-Account Manager Carrie Preston 704-272-3812     [email protected]        
JenCap (Formerly Tarheel) VA WC Manager Chirstopher Mehr 215-694-5228     [email protected]        
JenCap (Formerly Tarheel) Agent Julia Adney 888-768-2001     [email protected]   800-405-0416      
JenCap (Formerly Tarheel) Agent Patricia Griffin "Trish" 888-768-2001     [email protected]          
THE TOKIO MARINE GROUP OF COMPANIES LIFE AND GROUP BENEFITS LYDIA LOPEZ (ACCT MGR) 610-994-7836     [email protected]   [email protected] https://securemail.delphifin.com/s/login?b=rsli  
THE TOKIO MARINE GROUP OF COMPANIES LIFE AND GROUP BENEFITS AMY KRATT (CONTRACT SPECIALIST) 414-831-5422     [email protected]          
TRAVELERS Underwriter (Prop/Auto/Umb) Clifford Wood 877-566-6001                
TRAVELERS Sales Manager Jarrad West (No Longer with Travelers 1/10/22) 540-266-0255 (cell) [email protected]   [email protected]          
TRAVELERS PRIOR TEMP-Sales Manager Mike Dillon 412-390-4298 [email protected]om              
TRAVELERS SALES MANAGER JASON KNIGHT 703-926-3746 [email protected]OM              
TRAVELERS Underwriter (Classic Auto/Toys/RV/Motorcycle/Watercraft Classic Car) Kelly Martin 877-566-6001                
TRAVELERS Bond & Specialty General Support 800-842-2522                
TRAVELERS Business Insurance General Support 800-842-2522                
TRAVELERS Personal Insurance General Support 800-243-1334                
TRAVELERS Personal Lines-Loss Consultation General support 8AM-8PM 800-238-4633                
TRAVELERS Commercial Lines-Loss Consultation General support 8AM-8PM 800-238-6225                
TREXIS General   877-884-7466                 
TREXIS INSIDE SALES Cheri Prince 615-312-2313 [email protected]              
UNIVERSAL P&C Agent Hotline General 800-425-9113 954-958-1200              
UNIVERSAL P&C Sales Manager Jamie Oporto 954-958-1200 ext. 6892 © 804-614-5926   [email protected]        
DATA AXLE (formerly Sales Genie) Kade Dohmen Customer Service /Training 402-836-1259     [email protected]        
BRETHREN MUTUAL PERSONAL LINES UNDERWRITING Lisa Stotelmyer 800-621-4264 ext 1344     [email protected]          
BRETHREN MUTUAL Commercial Lines UNDERWRITING Jennifer Kennedy 800-621-4264 ext 1230     [email protected]          
DONEGAL Sales Manager Clay Wiley 800-877-0600     claywiley@donegalgroup.com          
DONEGAL Commercial Lines Underwriter Neil Newsom 800-468-1127 ext 2124     [email protected]        
DONEGAL Personal Lines Underwriter Denise Walker 800-877-0600     [email protected]        
DONEGAL Farm Underwriter Diane Moneysmith 800-877-0600 x3223     [email protected]m        
DONEGAL Business Relationship Manager Clay Wiley 800-877-0600 © 804-248-6532   [email protected]        
DONEGAL BILLING & PAYMENTS General 800-877-0600 opt. 8  or opt 4 for cc pmt     [email protected]        
DONEGAL CONTACT PAGE - ALL CONTACTS         [email protected]        
SELECTIVE SMALL COMMERCIAL UNDERWRITER Paul Windgerg 704-501-2861     Rhonda.Windberg@selective.com          
SELECTIVE SR. PRODUCTION UNDERWRITER Lisa Conley-Johnson 704-501-2804     Lisa.ConleyJohnson@Selective.com          
SELECTIVE Class Navagation or Error Assistance   800-777-9656 opt. 3                
SELECTIVE Audit Questions or worksheet request         [email protected]          
SELECTIVE Billing         [email protected]        
SELECTIVE System Help         [email protected]        
SELECTIVE Website Training- Help Julia Huellemeier       [email protected]